Dog Sledding Tour

In order to book a trip or an activity, you need to choose the trip or the activity you want and follow the corresponding registration steps on our website.

Once you finish with the required registration steps, you will receive an email confirming your booking.

Once you finish with the required registration steps on our website, you will receive an email confirming your booking.

In case you don't find the email in your inbox, please check your spam folders.

If after checking all your email folders, you still don't find any confirmation email, please contact us.

In order to secure your spot on a trip or an activity, you need to pay the corresponding booking deposit amount via credit card or invoice.

You can choose your payment method at the end of the registration process for a trip or an activity. You can either pay via card or choose to pay via an invoice. 

Once we will receive your request, process it, create an invoice and send it to you via email. Once you receive the invoice with all the payment information, you can proceed to pay it. Your spot will only be secured when we receive your payment. You can pay your invoice through one of the following alternatives:

• Bankgiro
  This could be a very convenient and fast option within Sweden. Certain shops, such as Forex Bank, accept invoice payments and bank transfers through Bankgiro. Those stablishments are available all over Sweden. You can find the closest one to you through this link: www.kassagirot.se/hitta-butik.
• Swedish bank account:
  If you have a Swedish bank account, this is another easy way to make your payment.
• International bank transfer:
  We also accept international bank transfers made in Swedish crowns (SEK) from a bank within the EU. However, you should take into consideration that an international bank transfer takes longer to process, which means a longer time to secure your spot. Moreover, international bank transfers incur additional expenses such as transfer fees and higher exchange rates.
• International wire transfer alternatives (Wise, Paypal, WorldRemit, OFX):
  If you do not have a Swedish bank account or a bank account in the EU, you could make your payment through peer-to-peer providers of international wire transfers such as Wise, Paypal, WorldRemit or OFX.

Note: payments must always be made in Swedish crowns (SEK)

The refund method will depend on the payment method used:

• If you paid for the trip from a Swedish bank account, the refund will be done via bank transfer
• If you paid for the trip from a bank account outside of Sweden, the refund will be done via money transfer and you will have to bear the cost of the transfer.

Our trips do not include travel insurance.

However, we strongly recommend all passengers to get their own valid travel insurance to cover unexpected issues, such as:

• Cancellations
• Loss or theft of personal belongings
• Medical assistance

The minimum age for our standard trips is 18 years old.

For tailor made trips, an adult must accompany all individuals under the age of 18.

The minimum age for participation in any activity is 6 years old (weather permitting).

The minimum age for participation in any activity is 6 years old (weather permitting).

Pregnant women or participants with underlying heart & health conditions cannot join the activity.

For the group's safety, participants in all activities must follow our guide's instructions. If instructions are not followed our guides are entitled to end the tour immediately. Anyone suspected of being impaired by drugs or alcohol will not be allowed to participate in the tour.

In case of unforeseen circumstances that might hinder us from carrying out the activity, we reserve the right to cancel your booking and issue the corresponding refund.

We are not legally liable for any accidents or damages caused by another participant, by our local providers or due to unforeseen circumstances beyond our control.

As a participant you take full responsibility for your health during the activity. You have to be ready to spend some time in harsh weather conditions. Please inform us about any pre-existing medical condition,so that we can be prepared in case of an emergency. If we decide before the activity that a participant is not ready for the tour, we can cancel the booking with a 100% refund.

Regarding the snowmobile tours, drivers must bring one of the following driving licenses (car, tractor, scooter, AM class 1, Multi-combination). Drivers must also be at least 16 years old in order to drive their own snowmobile and at least 18 years old in order to carry a passenger. 

All participants must sign a waiver of liability and GDPR policy for photographs before the tour starts. In case of damage caused by the driver during the snowmobile tour, a fee up to 6000 SEK may be charged. 

If you're late, you may be left behind, and you will have to arrange your own transportation to catch up with the group.

We recommend always being at the meeting point at least 10 minutes before the start of any activity.