Swedish Lapland

In order to book a trip or an activity, you need to choose the trip or the activity you want and follow the corresponding registration steps on our website.

Once you finish with the required registration steps, you will receive an email confirming your booking.

Once you finish with the required registration steps on our website, you will receive an email confirming your booking.

In case you don't find the email in your inbox, please check your spam folders.

If after checking all your email folders, you still don't find any confirmation email, please contact us.

In order to secure your spot on a trip or an activity, you need to pay the corresponding booking deposit amount via credit card or invoice.

You can choose your payment method at the end of the registration process for a trip or an activity. You can either pay via card or choose to pay via an invoice. 

Once we will receive your request, process it, create an invoice and send it to you via email. Once you receive the invoice with all the payment information, you can proceed to pay it. Your spot will only be secured when we receive your payment. You can pay your invoice through one of the following alternatives:

• Bankgiro
  This could be a very convenient and fast option within Sweden. Certain shops, such as Forex Bank, accept invoice payments and bank transfers through Bankgiro. Those stablishments are available all over Sweden. You can find the closest one to you through this link: www.kassagirot.se/hitta-butik.
• Swedish bank account:
  If you have a Swedish bank account, this is another easy way to make your payment.
• International bank transfer:
  We also accept international bank transfers made in Swedish crowns (SEK) from a bank within the EU. However, you should take into consideration that an international bank transfer takes longer to process, which means a longer time to secure your spot. Moreover, international bank transfers incur additional expenses such as transfer fees and higher exchange rates.
• International wire transfer alternatives (Wise, Paypal, WorldRemit, OFX):
  If you do not have a Swedish bank account or a bank account in the EU, you could make your payment through peer-to-peer providers of international wire transfers such as Wise, Paypal, WorldRemit or OFX.

Note: payments must always be made in Swedish crowns (SEK)

The refund method will depend on the payment method used:

• If you paid for the trip from a Swedish bank account, the refund will be done via bank transfer
• If you paid for the trip from a bank account outside of Sweden, the refund will be done via money transfer and you will have to bear the cost of the transfer.

You can find a detailed itinerary for each trip on the website.

However, we reserve the right to change our original itineraries due to external factors, such as:

• Unpredictable weather conditions
• Force Majeure
• Delays, and
• Other unforeseen circumstances

If the itinerary is disrupted, we will arrange alternative transportation to the starting point of the trip for you.

Moreover, 1-2 weeks before the trip you will receive a final updated itinerary with all necessary details.

The flight schedule will be determined by the trip you choose.

However, 1 week before the trip we will send you an itinerary document that includes the information about your specific flight schedule.

As a travel agency we book flight tickets with the airline company (SAS airlines, Norwegian airlines) and the flight company will take care of the flight reservation and the check-in for you. The day before each flight (to Kiruna and from Kiruna) you will receive an email from us with your corresponding boarding passes. However please note sometimes we may send you the electronic ticket and you would have to check in at the airport due to airlines policies.  

Our trips do not include travel insurance.

However, we strongly recommend all passengers to get their own valid travel insurance to cover unexpected issues, such as:

• Cancellations
• Loss or theft of personal belongings
• Medical assistance

Some general tentative information (to be confirmed by you regarding your specific case):

• If you are an EU/EEA national traveling to Sweden, you should be able to enter the country with an ID or passport.
• If you are non-European, you must bring a passport and a valid Swedish visa for non-European residents. Documents must be valid for at least three more months beyond your planned date of exit from Schengen.

Always make sure to follow the specific instructions from your embassy and/or consulate regarding your specific passport/visa requirements.

We are not responsible if you cannot travel because you have not complied with the necessary passport/visa or immigration requirements.

Passport & ID card

Health card or insurance card

Driving license for the snowmobile activity on the Lapland trip

The minimum age for our standard trips is 18 years old.

For tailor made trips, an adult must accompany all individuals under the age of 18.

The minimum age for participation in any activity is 6 years old (weather permitting).

The minimum age for participation in any activity is 6 years old (weather permitting).

Pregnant women or participants with underlying heart & health conditions cannot join the activity.

For the group's safety, participants in all activities must follow our guide's instructions. If instructions are not followed our guides are entitled to end the tour immediately. Anyone suspected of being impaired by drugs or alcohol will not be allowed to participate in the tour.

In case of unforeseen circumstances that might hinder us from carrying out the activity, we reserve the right to cancel your booking and issue the corresponding refund.

We are not legally liable for any accidents or damages caused by another participant, by our local providers or due to unforeseen circumstances beyond our control.

As a participant you take full responsibility for your health during the activity. You have to be ready to spend some time in harsh weather conditions. Please inform us about any pre-existing medical condition,so that we can be prepared in case of an emergency. If we decide before the activity that a participant is not ready for the tour, we can cancel the booking with a 100% refund.

Regarding the snowmobile tours, drivers must bring one of the following driving licenses (car, tractor, scooter, AM class 1, Multi-combination). Drivers must also be at least 16 years old in order to drive their own snowmobile and at least 18 years old in order to carry a passenger. 

All participants must sign a waiver of liability and GDPR policy for photographs before the tour starts. In case of damage caused by the driver during the snowmobile tour, a fee up to 6000 SEK may be charged. 

The trips in themselves are not physically demanding and are even suitable for people with disabilities.

Some activities or special tours could be a little bit more demanding, but those are always optional.

Please contact us if you want to make a specific request for the trips.

For trips to Swedish Lapland, included in the price of the trip you get:

• One piece of check-in luggage (max. 23 kgs and no size restriction)
• One piece of carry-on luggage (max. 8 kgs and 55x40x23 cm)
• One piece of underseat luggage (40x30x15 cm)

For trips to Norway you can bring:

• One main piece of luggage to be placed in the trunk of the bus (max. 25 kgs and a reasonable size)
• One bag of groceries with the food you bought for the trip to be placed in the trunk of the bus
• One small piece of luggage to carry with you inside the bus

For the Helsinki trip:

• One main piece of luggage to be placed in the trunk of the bus (max. 25 kgs and a reasonable size)
• One small piece of luggage to carry with you inside the bus

Here is a recommended packing list for Swedish Lapland:

• Travel documents (ID/passport/visa) and a student ID
• Debit card/cash
• Driver’s license (to be able to drive the snowmobile)
• A small day backpack for carrying essentials during activities
• Water bottle/thermos
• Lunch box and cutlery
• Bed linen (bedsheet, pillow case and duvet cover) or a sleeping bag (you can rent a bed linen set at the camp for 80 SEK for the entire stay)
• Swimsuit and flip-flops for the sauna
• Towel (or two, for bathroom and sauna) (you can rent a towel at the camp for 20 SEK for the entire stay)
• Base layers: thermal long-sleeve tops and bottoms (wool or synthetic)
• Insulating layers: fleece, hoodie, down jacket or warm wool sweater
• Outer layers: waterproof and windproof warm winter jacket and snow/ski pants
• Footwear: waterproof boots suitable for snow and cold temperatures
• Underwear and pyjamas
• Wool or warm synthetic socks
• Warm winter hat that covers your ears
• Warm insulated gloves or mittens
• Scarf or neck gaiter/buff or balaclava
• Sunglasses
• Earplugs, eyemask
• Headlamp (it gets dark quickly)
• Travel-sized toiletry bag (shampoo, conditioner, body wash/soap, deodorant, toothbrush,
  toothpaste, moisturiser, face cream with 50 SPF, lip balm (the cold can be drying), contact
  lenses and solution (good for winter activities and temperature changes), hairbrush
• Hairdryer
• Mobile phone, earphones, camera, tripod, chargers, powerbank (cold drains batteries faster)
• Books, board games, playing cards
• Personal medication (pain relievers, anti-inflammatory drugs, throat lozenges)
• Your meal plan and a shopping list
• WhatsApp (make sure to be in the group chat!)
• The itinerary that you will receive in your email before the trip

For the Swedish Lapland trip we suggest bringing several layers for warmth:

• Base layers: thermal long-sleeve tops and bottoms (wool or synthetic)
• Insulating layers: fleece, hoodie, down jacket or warm wool sweater
• Outer layers: waterproof and windproof warm winter jacket and snow/ski pants

You should also have some extra warm clothes such as:

• Footwear: waterproof boots suitable for snow and cold temperatures
• Wool or warm synthetic socks
• Warm winter hat covering your ears
• Warm insulated gloves or mittens
• Scarf or neck gaiter/buff or balaclava

A couple of other important accessories would be:

• Sunglasses
• Swimsuit and flip-flops for the sauna

The temperature will depend on the specific weather during your trip. Winters in Lapland can be quite cold. Average temperatures in the coldest months, January and February, range from -20°C to -10°C and it is not uncommon for temperatures to drop to -30°C or lower.

You won't enjoy the trip if you're cold. Swedes are known to say: "there is no such thing as bad weather, only bad clothing". So here are some tips on how to dress in cold weather:

Layering is key
In winter, the best way to dress is in layers. Temperature and weather conditions in Lapland
can change very quickly. Layering up will let you adjust to how warm or cool you get during
winter activities outside and it is the only way to stay warm in really low temperatures.

• A base layer of clothes should pull moisture away from your skin. If you get sweaty and your clothes get wet, you'll get cold. The best choice for this layer is thermal underwear made of moisture-
  wicking materials, such as wool or synthetics (nylon, polyester), or a blend of them. Wool absorbs moisture but it keeps you warm even when wet, while merino wool is known for excellent insulation, breathability, softness and odor resistance. Avoid cotton since it absorbs moisture and chills when it gets damp. Wear wool or synthetic long johns, a long-sleeved undershirt, and longer socks.
• A mid layer serves as insulation and it is meant to trap body heat and keep you warm. This layer
  should be flexible and leave room for warm air. Wool sweater, turtleneck, fleece, or a light down
  jacket are all good choices. As bottoms, wear fleece-lined pants, hiking trousers or sweatpants. Add
  one more pair of wool boot socks.
• An outer layer works like a shield to protect you from wind and snow. It should be breathable, but
  waterproof and windproof to keep you warm and dry. Gore-tex is a well-known material for this
  layer, but there are many good alternatives. Wear good winter jacket with a hood and padded ski
  pants, or a one-piece snowsuit.

Accessories. Don't forget to protect your head, hands and feet. Wear waterproof padded boots with
good tread. They should be high to keep the snow out of your boots. Choose one size larger
than the ones you usually wear. You'll wear thicker socks and your toes may freeze if blood flow is
too restricted. A little extra room in your shoes allows for better toe movement, which maintains
better circulation and warmth. For the same reason, mittens are usually warmer than regular
gloves. Neck gaiters or balaclavas seem to be more functional than a scarf, as they stay in place and
they can cover your lower face, nose, and ears. Carry a warm hat that covers your ears - again, a wool
or layered beanie works best.

Better safe than sorry
Even if you don’t wear all three layers at the outset, it’s a good idea to take extra layers with you.
You can peel off layers if things heat up, but you can’t put on layers that you didn’t bring along.

Say no to jeans!
Jeans are the worst type of pants to wear in the snow, as the heavy cotton will get wet quickly
and will sometimes even freeze while you’re wearing them.

Properly fitted clothing
It is better to choose slightly bigger clothes. Avoid overly tight clothing that can restrict blood
circulation. Choose longer coat to protect your lower back, wear bigger shoes, etc.

Choose high-quality fabrics
Opt for materials like wool, down, and synthetic blends that provide effective insulation and stay
dry. Choose quality over quantity. Avoid wearing too many layers that could lead to sweating and
feeling cold. It is better to wear fewer layers, but warm and of good quality, than many layers of
poor clothing that will make you feel cramped.

Appart from clothing, here are some other tips to keeping warm during your stay in Lapland:

Move your body
Physical activity generates heat, so try to keep moving when possible.

Hydration and comfort food
Proper hydration and a good diet help maintain your body's ability to regulate temperature.
Drink lots of water and bring a thermos along with you to be able to have a cup of hot tea (best
with lemon and honey!) when you get cold. Foods higher in fat and protein are slowly
metabolised by the body, so they will make you feel warmer.

Don’t go out right after showering
While a hot shower will feel good for the minute, you may get cold or even sick if you go
outside too quickly. It is better to take your shower in the evening. Avoid going outside right
after you shower or with wet hair.

Light a fire and cuddle up
When those frosty winds start to blow, remember that you've got the coziest option right at
your fingertips. Spend an evening in a fire hut or make a fire outside and cuddle up with your
favourite warm-hearted friend while sharing some best memories of the day!

Yes, we've got you covered!

Don't worry if you don't have all the proper winter gear!

Winter clothes are provided for free during all tours (snowmobile tour, dogsled tour and Abisko Northern Lights tour), but only for the duration of the tour.

You can also rent clothing for the entire stay for an additional fee.

Here you have the rental prices for the entire stay:

Snow overall: 360 SEK
Snow boots: 310 SEK
Snow gloves: 310 SEK
Winter hat: 140 SEK

For trips to Swedish Lapland:

• Private bus to Stockholm Arlanda (return trip)
• Flight from Stockholm Arlanda to Kiruna (return trip)
• Public Flyggbus transfer from Kiruna airport to the accommodation

Note: in some special cases there could be other modes of transportation available, such as train

For trips to Norway:

• Private bus for the whole trip

For trips to Helsinki:

• Private bus to the Viking Line ferry terminal in Stockholm (return trip)
• Ferry from Stockholm to Helsinki (return trip)

On the Swedish Lapland trips you will be staying in a shared cabins. Cabins can have 4 beds and 13 beds. All cabins have a bathroom and fully equipped kitchen, so you can prepare your own meals during the stay. Each cabin has a fridge, stove, kettle and microwave. The bigger cabins also have an oven and a drip coffee machine.

On the Norway trips the accommodation varies:

• Hostel in Oslo: 6-bedded, 4 bedded, triple or double rooms. Each room has a small kitchenette.
• Hostel in Bergen: 6-bedded, 4 bedded, triple or double rooms. Fully-furnished kitchen is available in the hostel with utensils, microwave, electric stove, fridge and electric oven.
• Cabins in the fjords: 5-bedded cabins. Fully-furnished kitchen is available in each cabin with utensils, coffee maker, electric stove, fridge and electric oven.

On the Helsinki trips you will be staying in a 4-bedded cabin on the ferry

No bed linen is provided in the booking.

However, it is necessary to use bed linen or a sleeping bag in the accommodation during both Swedish Lapland and Norway trips. You can bring your own set of bed linen (bedsheet, pillow case and duvet cover) or your own sleeping bag.

In the Swedish Lapland trip, you could also rent a bed linen set at reception for 80 SEK for the entire stay.

In the Helsinki trip, bed linen is included in the cabin

The standard electricity in Sweden and Norway is 230V at a frequency of 50Hz, using Type F power plugs (also known as the Europlug).

If your devices are from a region with a different voltage, such as North America (which typically uses 110-130V), you will need a voltage converter in addition to a travel adapter to ensure safe use.

Also consider bringing your own personal appliances, such as a hairdryer.

There are no laundry facilities available during the trips.

Bring enough clothes for the full duration of your trip.

There’s nothing like good ol' home-cooked meals.

You can bring your food from home or buy groceries when we make a stop at a local supermarket.

The accommodation is fully equipped with cooking facilities and some cooking ware.

Important note regarding the Helsinki trip: Viking Line's ferry onboard policy states that "bringing foods, such as sandwiches, food boxes, fast food or large quantities of fruit and vegetables onto the ship and consuming them on board without permission is not allowed"

There are lot of options available in our trips.

On the Swedish Lapland trips you can:

• Warm up in the sauna
• Light up a bonfire
• Take a stroll through the deep snow on snowshoes
• Go ice-fishing or cross-country skiing

On the Norway trips you can:

• Visit museums in Oslo and Bergen
• Warm up in the sauna and the bathtub facing the fjords
• Enjoy water activities in the fjords: row boat, kayaks, stand-up paddles (SUP), canoes, speedboat
• Hike in the mountains surrounding the fjords

On the Helsinki trip you can:

• Enjoy the city
• Visit museums
• Visit the Suomenlinna fortress in Helsinki

The currency in Sweden is Swedish crowns (SEK), in Norway is Norwegian crowns (NOK) and in Finland is euros (€).

In Sweden, Norway and Finland it is quite common to pay using credit/debit cards, so most places will accept them. However we recommend you carry some cash, just in case.

If you need help or want to file a complaint, please contact us by email at [email protected]

If you require our help or if you have a complaint related to our company, we will provide the appropriate assistance to the best of our ability

Although our company is not responsible for the behaviour of other guests or for the services provided by our local partners, we will also assist you to the best of our ability in order to solve any issues not directly related to our company.