When you sign up for a trip with us, you don’t have to pay for the trip upon finishing the registration. We will send you a confirmation mail and then a payment mail which will contain an Invoice/Bill for your order and the registration fee.
When you sign up for an activity with us, you don’t have to pay for the trip upon finishing the registration. We will send you a confirmation mail and then the full payment is processed at the start of the activity.
Once you have received the Bill/Invoice from us, you can pay for the trip using several options 1. BankGiro payments
You can make a payment at any Tobak (tobacco) shop , Forex Bank or any shops that process bankgiro payments where they accept bill payments and bank transfers, you can find these all over Sweden. You can find the closest one to you here https://www.kassagirot.se/hitta-butik/ . This should be the fastest option. 2. Swedish bank account:
You can make the payment from a Swedish bank account if you have access to one . 3. International Bank transfer:
You can also make an international transfer however we do not encourage this kind of transfer as it could not only take longer but also incurs additional expenses like transfer fees and higher exchange rates. The payment can ONLY BE MADE IN SWEDISH CROWNS, SEK. We only accept international transfers made from a bank within EU. 4. Transferwise:
If you do not have a swedish bank account or a bank account in EU, you can also pay the bill by using third peer to peer providers of international money transfers for payment like Transferwise, WorldRemit & OFX.
No, the Lapand trip is not physically demanding and it is even suitable for people with disabilities. Please contact us if you want to make a specific request for the trips.
In case you are coming in one of our standard trips, the minimum age is 18 years old. In case of tailor made trips, an adult must accompany all individuals under the age of 18.
There’s nothing like good old home cooked food. You would have the possibility to go to the local supermarket and buy the food for the next days, as the cabins where you will stay are fully equipped for cooking.
The currency in Sweden is SEK, Swedish kronas and in Norway, it is NOK, Norwegian Kronas. You can use Cash or your international credit/Debit card for paying in Lapland, it is pretty common in Sweden to pay by card.
The booking is made on the terms of these booking conditions and when you make a booking you accept the terms of these booking conditions. CANCELLATION / CHANGES: A.Any cancellation or change request must be sent to us by e-mail to info@90degreesnorth.se
B.If you register for the trip but you do not pay within the applied deadline, your spot will be cancelled. The final payment must reach us no later than 14 days before departure.
C.If you wish to change the date of your trip, we will only be able to accommodate this request if it’s presented to us less than 30 days before your departure, and only in case we have not yet bought the flight tickets for you. Otherwise, you will not be able to change the date of the trip, but cancel your original spot (conditions specified in point D apply) and book another.
D.If you have paid entirely and wish to cancel your trip up to 30 days before departure and your flight tickets have not been booked yet, you are eligible for a full refund except from the 270 SEK registration fee which is non-refundable and included in the base price.
E. If you have paid entirely and wish to cancel your trip up to 30 days before departure and your flight tickets have already been booked, you are eligible for a full refund except from the airline ticket fee and the 270 SEK registration fee which is non-refundable and included in the base price. However, you can sell your spot to someone else for which we will charge a fee for changing the name on the booking (if the airline ticket was included in the price of the trip). This fee varies depending on the charges applied by the airline company, but the buyer must be within the same flight age category as the original booking (youth/adult). Both you and the buyer of your spot are responsible for finding an agreement between yourselves and paying all costs incurred in making the name transfer. 90degreesnorth should know all the changes in your booking 10 days before departure at the latest.
F.If you have paid entirely and wish to cancel your trip less than 30 days and up to 10 days before departure, you are not eligible for refund. However, you can sell your spot to someone else for which we will charge a fee for changing the name on the booking (if the airline ticket was included in the price of the trip). This fee varies depending on the charges applied by the airline company, but the buyer must be within the same flight age category as the original booking (youth/adult). Both you and the buyer of your spot are responsible for finding an agreement between yourselves and paying all costs incurred in making the name transfer. 90degreesnorth should know all the changes in your booking 10 days before departure at the latest.
G.If you have paid entirely and wish to cancel your trip less than 10 days before your departure, you are not eligible for any changes or refunds. In case of a medical/travel emergency, we will do our utmost to help you with your insurance claim process if you have travel insurance.
H.If you wish to change your travel arrangements in any way after you have made your registrations (for example change/add additional activities, change your accommodation preference, etc.), we will do our utmost to make these changes, but it may not always be possible depending on availability and sometimes it might impose extra fees that vary depending on your case and when you wish to change it.
I.We reserve the right to cancel your booking in case of extraordinary circumstances beyond our control and in this case you are entitled to a total refund.
REFUNDS:A.We are not liable where any failure to perform or improper performance of the travel services is due to: you or another entity unconnected with the provision of the travel services in our package; unavoidable and extraordinary circumstances, unusual weather conditions, Force Majeure, and a situation beyond our control; and in case you will not be able to see the Northern Lights as it is a natural phenomenon beyond our control.
B.The refund would take place in card or through a bank transfer in case your account is a Swedish one. In case you are not the owner of a Swedish bank account, we can refund you through a money transfer for which you would bear the costs of the transfer.
INSURANCE:We do not provide any travel insurance with the package you’re booking. We strongly recommend all passengers to have a valid travel insurance that covers cancellations, losses or theft of personal belongings, accidents during the trip and medical assistance. You are in charge of arranging this on your own.
CHANGE OF ITINERARY:Our final itineraries might change due to external factors and specific circumstances, such as unpredictable weather conditions, Force Majeure, delays, and other unpredictable situations; therefore we reserve the right to change the itinerary during the trip in case of extraordinary circumstances. 90degreesnorth is responsible for arranging alternative transportation to get you to the starting point of the trip, in case the original itinerary is disrupted.
COMPLAINTS: If you have a complaint or find yourself in a difficult situation and ask us for help, we will provide appropriate assistance to the best of our ability and help you find solutions, alternative arrangements and make any necessary phone calls/emails. Should you need our help, please contact us by email at info@90degreesnorth.se. In case your complaints are not directly related to our company, 90degreesnorth, but to the behaviour of other guests or the services provided by our local partners, please report them to us and we will do our best to try to fix them, but we do not take responsibility for them.
PASSPORT, VISA AND IMMIGRATION REQUIREMENTS: : Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
The booking is made on the terms of these booking conditions and when you make a booking you accept the terms of these booking conditions.
CANCELLATION / CHANGES: Any cancellation or change request must be sent to us by e-mail to info@90degreesnorth.se
A.If you register for the trip but you do not pay on time, your spot will be cancelled.
B.If you wish to cancel your trip after you have paid up to 30 days before the departure date, you would be refunded the entire amount you paid for except 400 SEK(registration fee which is non-refundable).
C.If you wish to cancel your trip after you have paid up to 10 days before the departure date, you can sell your spot to someone else for which we will not charge a fee for changing the name of the booking. Both you and the buyer of your spot are responsible for paying all costs incurred in making the name transfer and in finding an agreement between yourselves. 90degreesnorth should know the changes in your booking at least 7 days before departure failing which condition D will be applied (see below).
D. If you cancel your trip 30 Days or less to departure, you are not eligible for a refund. However Condition C can be applied(see above).
E. If you wish to change your travel arrangements in any way after you have made your registrations (for example your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible depending on availability and sometimes this might require extra fees that vary depending on your case and when you wish to change it.
F.We do not refund for emergencies, our refund and cancellations policy written above are applicable to every single case .
G.We reserve the right to cancel your booking in case of extraordinary circumstances beyond our control and in this case you are entitled to a total refund.
INSURANCE:We recommend all passengers to have a valid travel insurance that covers cancellations, losses or theft of personal belongings, accidents during the trip and medical assistance.
CHANGE OF ITINERARY:our itineraries might change due to external factors and specific circumstances, therefore we reserve the rights to change them during the trip in case of extraordinary circumstances. If you are not satisfied with the changes, we offer an option of complete refund if the trip has not started.
COMPLAINTS: If you have a complaint or you’re in difficulty and ask us to help we will provide appropriate assistance, and helping you to find alternative arrangements and any necessary phone calls/emails. In case you need our assistance you should contact us at our e-mail info@90degreesnorth.se. In case your complaints are not linked with our company, 90degreesnorth AB but to the behaviours of other guests or our local partners, please report them to us and we would try to fix them but we would not take responsibility for them.
PASSPORT, VISA AND IMMIGRATION REQUIREMENTS: : Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.